Need help?

We've put together these FAQs to cover all your queries and ensure you have a seamless experience. If you still have any doubts, please don't hesitate to reach out. At the EleFant, we're dedicated to making your child's learning journey creative and fun!!

What are the benefits of your subscription compared to buying toys?

With our subscription plan, you are not just getting toys — you are giving your child endless opportunities to learn, grow and explore through play. Instead of cluttering your home with toys they quickly outgrow, you can swap for new ones anytime, keeping the excitement always alive.Plus, no need to worry about toy quality — each toy is safe, expertly curated and chosen with your child's development in mind. And here is the best part: starting at just ₹4,497 for a quarter, you save significantly compared to buying toys outright while ensuring your child always has something new to enjoy. It is a win-win for your family, your home and even the environment.

How does the EleFant toy library work?

How often can I exchange toys?

How long can I keep what I ordered?

Is there a Money-Back Guarantee?

How to cancel my membership?

What if I want to change the registered mobile number?

What if I’m relocating? Can I still use the EleFant?

How can I reach out to support?

Are you worried that the toys won't be clean?

What happens if my child accidentally damages a toy?

When will the toys and books I want be back in stock?

Can I exchange only some of the toys? (" I want to keep some of the toys/books we use now and exchange the rest for new ones " )

How do I delete my account and delete my Data?

Join the EleFant community now & redefine the way kids play.
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